Accessibility Statement

1. Introduction

Rogers' Towing and Recovery Service, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

This accessibility statement applies to the Rogers' Towing and Recovery Service, Inc. website located at https://rogersroadside.org.

Who this statement is for: This statement is for all visitors to our website, including individuals with disabilities, their advocates, and organizations that support digital accessibility.

2. Conformance Status

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.

Our website has been designed with the following accessibility principles in mind:

• Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
• Operable: User interface components and navigation must be operable.
• Understandable: Information and the operation of the user interface must be understandable.
• Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.

3. Accessibility Features

Our website includes the following accessibility features:

Semantic HTML Structure

We use proper HTML5 semantic elements including headers, navigation, main content areas, and footers to provide clear structure for assistive technologies.

Keyboard Navigation

All interactive elements are accessible via keyboard. Users can navigate through the website using the Tab key, and all links, buttons, and form controls can be activated using the Enter or Space keys.

Screen Reader Compatibility

Our website is designed to be compatible with popular screen readers including:

• NVDA (NonVisual Desktop Access)
• JAWS (Job Access With Speech)
• VoiceOver (macOS and iOS)
• TalkBack (Android)

Color Contrast

We maintain a color contrast ratio of at least 4.5:1 for normal text and 3:1 for large text, meeting WCAG 2.1 Level AA requirements.

Text Resizing

Text can be resized up to 200% without loss of content or functionality. Users can adjust text size using browser settings or keyboard shortcuts.

Alt Text for Images

All meaningful images include descriptive alternative text. Decorative images are marked appropriately to be skipped by screen readers.

Form Labels and ARIA Attributes

All form fields have associated labels. Required fields are clearly indicated. Error messages are announced to screen readers using ARIA live regions.

Skip Navigation Link

A "Skip to main content" link is provided at the top of each page, allowing keyboard users to bypass repetitive navigation links.

4. Known Accessibility Issues

Despite our best efforts, some accessibility issues may exist. We are actively working to address the following:

• Some PDF documents may not be fully accessible. We are working to provide accessible alternatives upon request.
• Third-party widgets or plugins may have limited accessibility features.
• Video content may not have closed captions. We are working to add captions to all video content.

We are committed to addressing these issues and welcome feedback to help us improve.

5. Third-Party Content

Our website may contain links to third-party websites and services. While we strive to ensure accessibility on our own site, we cannot guarantee the accessibility of third-party content.

Google Maps

We use Google Maps to display our location. Google provides accessibility information for Maps at Google Maps Accessibility.

Third-Party Services

We use third-party services for forms and analytics. We work with these providers to ensure accessibility, but some features may not be fully accessible.

6. Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen Readers: NVDA, JAWS, VoiceOver, TalkBack
• Browsers: Chrome, Firefox, Safari, Edge (latest versions)
• Operating Systems: Windows, macOS, iOS, Android

We test our website regularly with these technologies to ensure continued compatibility.

7. Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

We try to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

8. Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you have the right to:

1. Request a formal review of your complaint by contacting us in writing.
2. File a complaint with the appropriate regulatory authority.
3. Seek assistance from disability rights organizations.

We are committed to resolving accessibility issues promptly and fairly.

9. Additional Information

This statement was prepared on January 2026. We review and update our accessibility practices regularly.

For more information about web accessibility, visit:

• W3C Web Accessibility Initiative (WAI)
• Americans with Disabilities Act (ADA)
• Section 508